Hi. I’m Briana.
For the past decade I’ve been using my passion for social media and digital platforms to help brands reach the people they want to talk to. Now I’m bringing that experience and expertise to help you understand the digital world, amp up your social media, and connect you to the customers and community you want to reach.
Social Media Coaching & Training
No matter what your business, social media is a necessity. Whether it’s setting up your brick and mortar shop on Instagram, kicking off networking on LinkedIn, or getting a first-time overview (or deep dive) into the social media world
Services
1-on-1 Social Media Coaching
Assistance with profile set-up
Platform overviews
Seminars & Group Training Sessions
Training Manuals and Social Media Playbooks
Current clients include founders, high level executives, and small business owners
Click here to view my Instagram for Small Business Presentation deck from my 2018 seminar to the Biddeford Entrepreneur Group
Click here to read a case study on how United Airlines’ Social Operations Playbook helped improve the relationship between customer service reps and travelers
Social Media Strategy
The strategy gives you a strong foundation from which you can scale and grow the marketing and your business. The output of this work is a clear roadmap for your social media channels, that will meet your personal or business objectives.
Overview:
Audit of existing social media channels and those of your competitors
A digital/social channel recommendation
Objective and purpose for each channel
Paid social media target recommendation available
Messaging + content recommendation
Content pillars/categories
Directional messaging
Visual content recommendation
Case studies: Partners in Preservation “It’s Our Time”, Orexo Pharmaceuticals, Time & Tide Coffee, Nokia Pinterest Activation
Social Media Management
As a small business owner, you don’t always have time to do it all yourself. I offer monthly support to manage the content on your social media channels.
Services:
Monthly Social Media Content Calendar
Social media content framework and copy
Hashtags for relevant channels
Image recommendations
Using your existing imagery, stock photography, etc.
Monthly report
Overview of social media performance
Recommendations of how to improve or meet performance expectations moving forward
Ongoing Strategic Support + Ad Hoc Meetings
I will provide ongoing strategic support, social or otherwise, as needed, within agreed upon scope
Includes any check-in phone calls or online meetings, meetings with outside vendors
Paid Social Media Implementation
Ad type recommendation, call-to-action, and copy
Set up, implement and optimize social media ads
Case study: Partners in Preservation “It’s Our Time”
Research & Planning
Beyond the scope of social media, I have worked with Fortune 500 brands to glean actionable insights and create smart plans for their digital, brand, and creative strategies. I can work on my own or jump in to support and existing team or agency.
Services
Research
Secondary Research
We use existing data and available online information
Competitive research of digital and social media channels of 3-5 competitors or like-minded brands
Primary Research
Creation and implementation of online surveys
Includes a survey platform recommendation
Interviews
Phone/Skype, in-person as possible/applicable
Strategic Plan Document
Insights gleaned from market research
A digital/social channel recommendation
Messaging + content recommendation
Based on competitive research, this includes directional messaging and visual content recommendation
Creative Briefs
A one-page document, using insights & research outcomes, to kick-off your creative team
Case Study: SunTrust Bank Integrated Digital Strategy, My Coke Rewards “Santa’s Wish List”, Time & Tide Coffee Brand Strategy